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Hotel De La Cite & Spa Mgallery Carcassone, Carcassone

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From264US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Place Auguste Pierre Pont, Carcassone, France, 11000

Hotel De La Cite & Spa MGallery is situated within the ramparts of the medieval fortress of Carcassonne, a UNESCO World Heritage Site. This 5-star hotel features a striking 12th-century tower and offers remarkable views over the surrounding area. Guests can immerse themselves in a blend of rich history and modern luxury while enjoying exceptional hospitality. The hotel's strategic location makes it an ideal base for exploring the enchanting medieval citadel.

Location

Hotel De La Cite is conveniently located near popular attractions such as the Château et Remparts de la Cité and Carcassonne Cathedral. A dedicated car park is available, with shuttle and valet services provided for easy access to and from the hotel. The surrounding medieval citadel invites guests to explore its historic streets on foot, enhancing the overall experience.

Rooms

The hotel offers a variety of rooms, each featuring soundproof walls, air conditioning, and elegant décor. Accommodation options include double rooms with city or garden views and spacious suites with separate living areas. Each room is equipped with modern amenities, such as flat-screen TVs, minibars, and tea and coffee facilities. Complimentary toiletries and bathrobes enhance the comfort of every guest.

Eat & Drink

The Barbacane restaurant, helmed by Chef Jérôme Ryon, serves gourmet dining in a sophisticated atmosphere. Guests can enjoy a lavish buffet breakfast featuring homemade pastries, fresh juices, gluten-free choices, and champagne on Sundays. The hotel also boasts a cosy library bar for casual meals and an extensive selection of whiskies and Armagnacs.

Leisure & Business

Guests can unwind at the Cinq Mondes spa, which provides a serene escape with various treatments. A gated, heated outdoor pool surrounded by meticulously landscaped grounds offers relaxation after a long day of sightseeing. For those conducting business, the hotel features comfortable meeting spaces and dedicated staff that can assist with event planning.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite
Max:
2 persons
55 m² 
Bed options:
1 King Size Bed
Heating
Bathtub
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Junior Suite
Max:
2 persons
35 m² 
Bed options:
1 King Size Bed
Heating
Bathtub
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Superior Double Room
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Garden view
Heating
Bathtub
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Getting around

A list of all available modes of transport

City Center
Carcassone3300 ft
Airports
Salvaza (CCF) 4.0 mi
Castres-Mazamet (DCM) 38.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • 24-hour security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Board games
  • Children's menu

Spa & Leisure

  • Seasonal outdoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Turkish bath
  • Steam room
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Place Auguste Pierre Pont, Carcassone, France, 11000
Map view
street view
Place Auguste Pierre Pont, Carcassone, France, 11000
Nearby
Castle
Cite de Carcassonne
700 ft
Church
Eglise Saint-Nazaire
200 ft
1 rue Viollet le Duc
Chateau Comtal
900 ft
1 Rue Violet-le-Duc
Chateau et Remparts de la Cite de Carcassonne
700 ft
Museums
Museum of the Inquisition
900 ft
Place du Chateau
Buste de Cros Mayrevieille
600 ft
CarcassonneFrance
Cathar Castles
500 ft
Museums
School Museum
400 ft
Museums
Maison de la Chevalerie- La Cite
300 ft
2 rue de la Porte D Aude
La Porte D'aude
300 ft
Church
Saint Gimer Church
500 ft
11 rue du Plo
Cooperative Artisanale de la Cite
500 ft
A Proximite de la Porte Narbonnaise en Dehors de la Cite
Museum of the Middle Ages
900 ft
9 Place du grand Puits
La Maison Hantee
800 ft
Castle
Festival de Carcassonne
400 ft
Restaurants
Au Four St. Louis
200 ft
4 rue Saint Louis La cité médiévale
Le Jardin
300 ft
7 Place Saint Nazaire La Cite
Auberge des Lices
600 ft
3 Rue Raymond Roger Trencavel
La Barbacane
200 ft
Place Auguste Pierre Pont
Brasserie Le Donjon
400 ft
4 rue de la Porte D Aude
L'Ecu d'Or
500 ft
7 rue de la Porte D Aude
L'Escargot
800 ft
7 rue Viollet le Duc La Cite
Le Plo
900 ft
23 rue du Plo
Au Jardin de la Tour
500 ft
11 rue de la Porte D Aude
Le Relais des Chevaliers
500 ft
5 rue du Comte Roger
Le Bellevue
500 ft
10 B rue de la Porte D Aude

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Outstanding dining
Lovely garden view
Tired air conditioning
Small and old room
8.4/10
Great
Rooms
8.8
Location
9.1
Service
8.3
Dining
8.6
Guest reviews
8.4/10
based on 9 review
8.8
8.8/10based on 1211 review
Alan
United States of America, May  2024
9.0/10

My stay at the hotel was absolutely wonderful. The rooms were very comfortable, and the views across the garden and ramparts were fantastic. I especially loved the frieze on the walls and the immense bathroom. The hotel offers all the facilities expected in a 4-star place, and the far-reaching views added to the experience.

Rooms
9.0
The rooms were out of this world with a beautiful frieze right around the walls above wooden panelling. The bathroom was immense and well-equipped.
Service
9.0
The staff members were incredibly knowledgeable and enthusiastic. They were helpful in every possible way, from same-day laundry service to thoughtful gestures like not disturbing our dinner when our bags arrived late. The charming staff even offered a delightful tour of the location and went above and beyond to ensure our comfort.
Location
9.0
The location of the hotel was simply wonderful. Situated at the far end of the gardens, it provided a sense of privacy while still being easily accessible to explore the old city and access the main town. Being close enough to the tourist area but not right in it was a huge plus.
Dining
9.0
The dining experience was outstanding. The breakfast spread was very extensive, with a great selection of fruits, cereals, breads, meats, and cheeses. The quality of the food was exceptional, with carefully picked produce and a diverse range of options. The hand-made pasta was a delightful touch.
Facilities
9.0
The hotel's facilities were top-notch, from room service to housekeeping. Everything was well-maintained and enhanced the overall stay experience.
Peter
United Kingdom, March  2024
9.2/10

Staying at this hotel felt like a godsend, with all the expected home comforts provided. The room, located in the 14th Century wing, offered a view to the Basilica and was generous in size, especially with a very spacious bathroom. While the location was truly in the heart of Carcassonne, the tight dead-end at the bottom of the hill added a peaceful charm, away from the tourist hassle outside.

Rooms
9.0
The room was a good size with a very big bathroom.
Service
9.0
The service, from receiving our bags at the guarded parking facility to the warm welcome from the receptionist, was top-notch.
Location
9.0
The hotel is definitely in the heart of Carcassonne, offering a fantastic experience amidst the middle age fortification.
Dining
10.0
The dining experience was truly outstanding, with abundant and diverse offerings that made our honeymoon-in-France even more special.
Facilities
9.0
The facilities were extensive, offering everything needed for a comfortable and memorable stay.
Mark
United States of America, February  2024
8.6/10

I had a wonderful stay at the hotel! The rooms were outstanding with lovely countryside views and comfortable bedding, but could be noisy in the morning due to nearby workers. The service was top-notch, with helpful staff and convenient transfers. The location was fantastic for exploring the old city and nearby areas, though a bit tricky to find at first. The dining experience was exceptional, offering a delicious and diverse buffet. Overall, a great hotel with some minor drawbacks.

Rooms
8.0
The rooms were spacious, comfortable, and offered beautiful views of the countryside and city walls.
Service
9.0
The staff was helpful, funny, and attentive, making our stay enjoyable.
Location
9.0
The hotel's location within the walled city of Carcassonne was fantastic for sightseeing and exploring the area.
Dining
9.0
The dining experience was outstanding, with a diverse and delicious buffet offering a wide variety of fresh and flavorful dishes.
Facilities
8.0
The hotel offered great amenities and services, ensuring a comfortable and convenient stay.
Edmund
United Kingdom, October  2023
8.2/10

The hotel is an amazing spot in the middle of the medieval fortification, with old-world charm and excellent staff. The rooms were really spacious, clean, and beautifully decorated with a huge, comfortable bed that felt like sleeping on a cloud. The service was very helpful and discreet, ensuring a pleasant stay. The location is fantastic, right in the heart of the old walled city, offering a unique experience. The dining options were good, with a variety of items to choose from. The facilities need a bit more attention, especially the pool area while providing a good overall experience.

Rooms
9.0
The rooms were really spacious, clean, and comfortable with a nice view.
Service
8.0
The service was very helpful and discreet, enhancing our stay.
Location
9.0
The hotel's location is fantastic in the middle of the middle age fortification with excellent staff.
Dining
8.0
The dining experience was very nice with a good choice of dishes.
Facilities
7.0
The facilities need a bit more attention, especially the pool area.
Roy
United Kingdom, September  2023
9.4/10

My stay at the hotel was incredible! The rooms were absolutely lovely, with an amazingly comfortable and large bed that was a massive luxury after camping for a few days. My room was large and very comfortable, overlooking the forecourt of the basilica. It even had a mini bar and tea and coffee making facilities. I was delighted to have an upgrade to a room with a large decked terrace, complete with sun loungers and a table and chairs offering stunning views across the new town. The service was top-notch with excellent attention to detail; they even offered to turn down my bed in the afternoon. The location was perfect for exploring Carcassonne, right in the center but still close enough to walk down into the town. Although parking was a bit of a hassle, the large courtyard terrace area more than made up for it. The dining experience was outstanding, with a vast array of delicious breakfast options. Overall, my stay was truly memorable with exceptional service and amenities.

Rooms
10.0
The rooms were spacious and comfortable, providing a luxurious experience.
Service
9.0
The staff were excellent, arranging bikes and taxis for us and providing attentive and helpful service throughout our stay.
Location
9.0
The hotel's location was like something out of a fantasy movie, right in the heart of Carcassonne with picturesque views.
Dining
10.0
The dining experience was outstanding with a wide variety of delicious breakfast options.
Facilities
9.0
The hotel offered a range of fantastic facilities, enhancing my overall experience.
Henry
United Kingdom, September  2023
8.4/10

The hotel offers beautiful rooms with lovely views of the street, including a fabulous full-size bathtub. The location is impressive, with a historic charm and close proximity to key attractions. The service is exceptional, with a friendly and helpful staff. However, the dining experience, while rich, may lack some variety, and there are minor inconveniences with street noise outside.

Rooms
9.0
I loved the beautiful room with a full-size bathtub and great street views.
Service
9.0
The staff was incredibly friendly and helpful throughout my stay.
Location
9.0
The hotel boasts an impressive location near the historic walls and the canal, offering a memorable experience.
Dining
7.0
The dining options were rich, but some more variety would enhance the experience.
Facilities
8.0
The hotel facilities were well-kept and added to the overall comfort of the stay.
Robbie
United Kingdom, May  2023
7.8/10

The hotel offers nice rooms with very comfortable king-sized beds and friendly, helpful staff. However, there was an issue with rubbish collection at 6 am in the mornings.

Rooms
8.0
The rooms are roomy and nicely appointed, though we had trouble locating the TV initially. The king-sized beds are very comfortable with wonderful sheets.
Service
7.0
The staff welcomed us warmly, showed us to our room, and followed up to ensure everything was fine. However, room service for food was slow, and English Bacon was scarce despite requesting more.
Location
9.0
The hotel is fantastic, located in the middle of the medieval fortress of Carcassonne. It offers a unique, secluded break from the busy tourist area outside, though street sweeping vehicles caused disturbance early in the morning.
Dining
8.0
The dining experience was worth paying for, especially after a visit to the castle and its ramparts. The egg station was a highlight, though service could be slow at times.
Facilities
7.0
The facilities provided were good overall, offering what we needed during our stay.
Jeff
United States of America, May  2023
8.4/10

My stay at the hotel was truly memorable. The rooms were spacious with large bathrooms, great beds, and stunning views of Carcassonne. The service was exceptional, from the guided tour to the car transfer option. The location within the medieval fortress was magical, offering a quiet retreat within walking distance of charming restaurants. However, the dining experience in a cramped setting was a bit underwhelming.

Rooms
9.0
I loved my spacious room with a patio and beautiful views of Carcassonne. The amenities like HD TV and plush linens added to the comfort of my stay.
Service
8.0
The staff went above and beyond, providing a guided tour and assisting with car transfers. However, there was a lack of control over noisy children during breakfast.
Location
10.0
Staying within the walled fortress was a unique experience, offering tranquility within the historic walls of Carcassonne. The convenient location allowed for peaceful moments despite being within the bustling city.
Dining
7.0
The multi-course dinner and incredible buffet breakfast were highlights of my stay, although the cramped dining setup impacted the overall experience.
Facilities
8.0
The hotel provided all the necessary amenities for a comfortable stay, although a more spacious dining area would have enhanced the dining experience.
John
United Kingdom, April  2023
8.2/10

I had a lovely view of the garden and a private terrace in my beautifully decorated room. However, the air conditioning seemed a little tired. The room overlooked the garden and swimming pool, which I heard from other guests was perhaps the better side to be on, but it was quite small and old.

Rooms
8.0
My room had a lovely view of the garden and a private terrace, and it was beautifully decorated.
Service
7.0
The service was friendly, and the staff took our bags to our room and escorted us during check-in. They even recommended a very good local wine.
Location
9.0
The location is key if you are going away for a weekend. I loved staying within the ramparts, and the old town, which is walkable and full of charm, is just minutes away.
Dining
9.0
The dining experience was outstanding with a vast array of delicious and carefully selected produce. The breakfast was abundant, diverse, and utterly delicious.
Facilities
8.0
The facilities were great, including the best pizza. However, there was a need to replace cutlery during the meal.
Outstanding dining
Tired air conditioning
Show more
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Rooms and Guests2 Guest, 1 Room