Hotel De La Cite & Spa Mgallery Carcassone, Carcassone
About the Hotel
Hotel De La Cite & Spa MGallery is situated within the ramparts of the medieval fortress of Carcassonne, a UNESCO World Heritage Site. This 5-star hotel features a striking 12th-century tower and offers remarkable views over the surrounding area. Guests can immerse themselves in a blend of rich history and modern luxury while enjoying exceptional hospitality. The hotel's strategic location makes it an ideal base for exploring the enchanting medieval citadel.
Location
Hotel De La Cite is conveniently located near popular attractions such as the Château et Remparts de la Cité and Carcassonne Cathedral. A dedicated car park is available, with shuttle and valet services provided for easy access to and from the hotel. The surrounding medieval citadel invites guests to explore its historic streets on foot, enhancing the overall experience.
Rooms
The hotel offers a variety of rooms, each featuring soundproof walls, air conditioning, and elegant décor. Accommodation options include double rooms with city or garden views and spacious suites with separate living areas. Each room is equipped with modern amenities, such as flat-screen TVs, minibars, and tea and coffee facilities. Complimentary toiletries and bathrobes enhance the comfort of every guest.
Eat & Drink
The Barbacane restaurant, helmed by Chef Jérôme Ryon, serves gourmet dining in a sophisticated atmosphere. Guests can enjoy a lavish buffet breakfast featuring homemade pastries, fresh juices, gluten-free choices, and champagne on Sundays. The hotel also boasts a cosy library bar for casual meals and an extensive selection of whiskies and Armagnacs.
Leisure & Business
Guests can unwind at the Cinq Mondes spa, which provides a serene escape with various treatments. A gated, heated outdoor pool surrounded by meticulously landscaped grounds offers relaxation after a long day of sightseeing. For those conducting business, the hotel features comfortable meeting spaces and dedicated staff that can assist with event planning.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Board games
- Children's menu
Spa & Leisure
- Seasonal outdoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Turkish bath
- Steam room
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was absolutely wonderful. The rooms were very comfortable, and the views across the garden and ramparts were fantastic. I especially loved the frieze on the walls and the immense bathroom. The hotel offers all the facilities expected in a 4-star place, and the far-reaching views added to the experience.
Staying at this hotel felt like a godsend, with all the expected home comforts provided. The room, located in the 14th Century wing, offered a view to the Basilica and was generous in size, especially with a very spacious bathroom. While the location was truly in the heart of Carcassonne, the tight dead-end at the bottom of the hill added a peaceful charm, away from the tourist hassle outside.
I had a wonderful stay at the hotel! The rooms were outstanding with lovely countryside views and comfortable bedding, but could be noisy in the morning due to nearby workers. The service was top-notch, with helpful staff and convenient transfers. The location was fantastic for exploring the old city and nearby areas, though a bit tricky to find at first. The dining experience was exceptional, offering a delicious and diverse buffet. Overall, a great hotel with some minor drawbacks.
The hotel is an amazing spot in the middle of the medieval fortification, with old-world charm and excellent staff. The rooms were really spacious, clean, and beautifully decorated with a huge, comfortable bed that felt like sleeping on a cloud. The service was very helpful and discreet, ensuring a pleasant stay. The location is fantastic, right in the heart of the old walled city, offering a unique experience. The dining options were good, with a variety of items to choose from. The facilities need a bit more attention, especially the pool area while providing a good overall experience.
My stay at the hotel was incredible! The rooms were absolutely lovely, with an amazingly comfortable and large bed that was a massive luxury after camping for a few days. My room was large and very comfortable, overlooking the forecourt of the basilica. It even had a mini bar and tea and coffee making facilities. I was delighted to have an upgrade to a room with a large decked terrace, complete with sun loungers and a table and chairs offering stunning views across the new town. The service was top-notch with excellent attention to detail; they even offered to turn down my bed in the afternoon. The location was perfect for exploring Carcassonne, right in the center but still close enough to walk down into the town. Although parking was a bit of a hassle, the large courtyard terrace area more than made up for it. The dining experience was outstanding, with a vast array of delicious breakfast options. Overall, my stay was truly memorable with exceptional service and amenities.
The hotel offers beautiful rooms with lovely views of the street, including a fabulous full-size bathtub. The location is impressive, with a historic charm and close proximity to key attractions. The service is exceptional, with a friendly and helpful staff. However, the dining experience, while rich, may lack some variety, and there are minor inconveniences with street noise outside.
The hotel offers nice rooms with very comfortable king-sized beds and friendly, helpful staff. However, there was an issue with rubbish collection at 6 am in the mornings.
My stay at the hotel was truly memorable. The rooms were spacious with large bathrooms, great beds, and stunning views of Carcassonne. The service was exceptional, from the guided tour to the car transfer option. The location within the medieval fortress was magical, offering a quiet retreat within walking distance of charming restaurants. However, the dining experience in a cramped setting was a bit underwhelming.
I had a lovely view of the garden and a private terrace in my beautifully decorated room. However, the air conditioning seemed a little tired. The room overlooked the garden and swimming pool, which I heard from other guests was perhaps the better side to be on, but it was quite small and old.