Hotel De La Cite & Spa Mgallery Carcassone, Carcassone
About the Hotel
Hotel De La Cite & Spa Mgallery is situated within the walls of the UNESCO World Heritage Site of Carcassonne, offering a unique blend of history and luxury. This five-star hotel features a 12th-century tower, along with extraordinary views of the surrounding ramparts. With its elegant design and outstanding hospitality, it serves as a memorable retreat for guests exploring the medieval fortress.
Location
Set in a dominant position within the medieval citadel, the hotel is ideally located for exploring landmarks such as the Château Comtal and the Basilica of St. Nazaire. A shuttle service is available to transport guests to and from designated car parks outside the city walls, and the hotel features a dedicated parking area with concierge assistance. The surrounding area is perfect for leisurely strolls through Carcassonne's historic streets.
Rooms
The hotel offers a variety of accommodations including spacious suites and soundproofed double rooms. Each room is equipped with modern amenities such as air conditioning, a minibar, and a flat-screen TV. Guests can enjoy beautiful views of either the city or the garden, and all rooms come with complimentary toiletries, bathrobes, and slippers. Some rooms provide a charming terrace for additional relaxation.
Eat & Drink
Gourmet dining is featured at the Barbacane restaurant, where guests can savor dishes crafted by Chef Jérôme Ryon. Breakfast is served buffet-style, offering options such as homemade pastries, freshly pressed juices, and gluten-free selections. For those who wish to unwind, the hotel also hosts a cozy library bar serving a range of drinks including an impressive whiskey and Armagnac collection.
Leisure & Business
A heated outdoor pool provides a tranquil setting surrounded by stone walls and lush greenery. Guests can indulge in treatments at the Cinq Mondes spa, promoting relaxation and wellness. The hotel also includes a library filled with historical records and offers a private wine cellar for tastings led by the hotel's wine steward. Multilingual staff are available for tour arrangements.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Board games
- Children's menu
Spa & Leisure
- Seasonal outdoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Turkish bath
- Steam room
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was absolutely wonderful. The rooms were very comfortable, and the views across the garden and ramparts were fantastic. I especially loved the frieze on the walls and the immense bathroom. The hotel offers all the facilities expected in a 4-star place, and the far-reaching views added to the experience.
Staying at this hotel felt like a godsend, with all the expected home comforts provided. The room, located in the 14th Century wing, offered a view to the Basilica and was generous in size, especially with a very spacious bathroom. While the location was truly in the heart of Carcassonne, the tight dead-end at the bottom of the hill added a peaceful charm, away from the tourist hassle outside.
I had a wonderful stay at the hotel! The rooms were outstanding with lovely countryside views and comfortable bedding, but could be noisy in the morning due to nearby workers. The service was top-notch, with helpful staff and convenient transfers. The location was fantastic for exploring the old city and nearby areas, though a bit tricky to find at first. The dining experience was exceptional, offering a delicious and diverse buffet. Overall, a great hotel with some minor drawbacks.
The hotel is an amazing spot in the middle of the medieval fortification, with old-world charm and excellent staff. The rooms were really spacious, clean, and beautifully decorated with a huge, comfortable bed that felt like sleeping on a cloud. The service was very helpful and discreet, ensuring a pleasant stay. The location is fantastic, right in the heart of the old walled city, offering a unique experience. The dining options were good, with a variety of items to choose from. The facilities need a bit more attention, especially the pool area while providing a good overall experience.
My stay at the hotel was incredible! The rooms were absolutely lovely, with an amazingly comfortable and large bed that was a massive luxury after camping for a few days. My room was large and very comfortable, overlooking the forecourt of the basilica. It even had a mini bar and tea and coffee making facilities. I was delighted to have an upgrade to a room with a large decked terrace, complete with sun loungers and a table and chairs offering stunning views across the new town. The service was top-notch with excellent attention to detail; they even offered to turn down my bed in the afternoon. The location was perfect for exploring Carcassonne, right in the center but still close enough to walk down into the town. Although parking was a bit of a hassle, the large courtyard terrace area more than made up for it. The dining experience was outstanding, with a vast array of delicious breakfast options. Overall, my stay was truly memorable with exceptional service and amenities.
The hotel offers beautiful rooms with lovely views of the street, including a fabulous full-size bathtub. The location is impressive, with a historic charm and close proximity to key attractions. The service is exceptional, with a friendly and helpful staff. However, the dining experience, while rich, may lack some variety, and there are minor inconveniences with street noise outside.
The hotel offers nice rooms with very comfortable king-sized beds and friendly, helpful staff. However, there was an issue with rubbish collection at 6 am in the mornings.
My stay at the hotel was truly memorable. The rooms were spacious with large bathrooms, great beds, and stunning views of Carcassonne. The service was exceptional, from the guided tour to the car transfer option. The location within the medieval fortress was magical, offering a quiet retreat within walking distance of charming restaurants. However, the dining experience in a cramped setting was a bit underwhelming.
I had a lovely view of the garden and a private terrace in my beautifully decorated room. However, the air conditioning seemed a little tired. The room overlooked the garden and swimming pool, which I heard from other guests was perhaps the better side to be on, but it was quite small and old.
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